The Backus Difference
- Our goal is to develop a smile that is not only beautiful and natural-looking, but most importantly, establishes proper health and function.
- We strive, when designing our patient’s smiles, to focus not only on an ideal bite relationship and beauty, but also the soft-tissue profile and smile aesthetics.
- Your level of care is continually maintained, because, as professionals, we remain perpetual students and strive to always provide our patients with the latest up-to-date technologies and advancements in orthodontics.
- Your appointments will always begin with our appreciation of your valuable time, and we strive to make sure our service is always prompt and focused on you.
- You may not notice all of our skills, but we are confident that your experience with our office will be like no other and you can’t help noticing our caring, friendly service and attention to detail.
We Care About Our Patients
Follow-up phone calls: We routinely call or text our patients after key appointments just to ensure you or your child is doing well and let you know that we do truly care about your experience with our office.
Cards: We are constantly sending cards to thank, motivate and praise our patients.
Commitment to Communication: We make a conscious effort at every appointment to briefly update you about treatment and if it is progressing according to schedule. We are committed to keeping you informed and we will always make time to answer your questions.
Our Office Is Fun!
TV’s: We have TV’s that play some of your favorite movies to make your appointment as enjoyable and relaxing as possible. We also offer Bluetooth wireless headphones that pair with the movie.
T-Shirts: Each patient receives a t-shirt at the braces appointment. Patients will receive additional BackusBucks for wearing their t-shirt to each appointment.
Contests: Dr. Backus and her team are dedicated to delivering the highest level of orthodontics, but at the same time making sure your orthodontic experience is fun and rewarding. Our office regularly holds contests throughout the year. Our prizes include movie passes, gift certificates, family event tickets, iPods and toys.
Video Game Room: We have an iPad bar loaded with video games to help our patients and their siblings pass the time. Current and popular magazines are available for our parents’ enjoyment.
Toys and Stickers: We want the children to leave with a positive experience, so every new patient and their siblings are always offered a gift.
Retainers: An array of colors and styles are available for you to choose from when your braces are removed.
Fresh baked chocolate chip cookies: Baked for you daily by our team members.
Coffee Center: From our orthodontic treatment, to our coffee, we want you to know you are receiving the best. There is nothing better than a great cup of coffee, tea or hot chocolate early in the morning.
Team: We take great pride in being friendly to our patients and we guarantee your experience with our team will truly be a positive one.
There is truly a difference when it comes to orthodontic treatment. Dr. Backus is totally committed to providing the finest in orthodontic care. Because of our advance systems and superior service, we are confident you will experience this difference. We look forward to meeting you and discussing the benefits of creating a beautiful healthy smile just for you.
Office Benefits
We appreciate your desire to seek the best possible orthodontic care for you or your child. We pride ourselves on our honesty and patient respect, and assure you the best possible treatment. Here are a few reasons to choose our office and Dr. Backus for your orthodontic needs:
Dr. Backus has completed an additional two year residency beyond the four years of attending dental school. She is an orthodontic specialist registered as a member of the American Association of Orthodontists and limits her practice specifically to orthodontics.
Dr. Backus is always interested in presenting all options of treatment so you can make the most informed choice.
Care and consideration is taken by Dr. Backus and our team to treat each patient as an individual, not a “cookie cutter” treatment approach where every patient receives the same treatment.
Dr. Backus makes a conscious effort at every appointment to discuss current treatment and if it is progressing according to schedule. She is committed to keeping you informed and she will always make time to answer your questions.
Although a common and legal practice, we never recycle bands or brackets. Braces are precision devices, which are manufactured and intended for single use only.
The most frequently asked question in any orthodontic practice is, “When am I getting my braces off?” We have a very high success rate of completing treatment during the estimated treatment time. Dr. Backus pays particular attention to dental age and does not start a child too early. Our treatment mechanics, self-ligating brackets, precise bracket placement, and efficient systems to monitor treatment progress all combine to complete treatment during the estimated time with the best possible final results.
This is the single most important aspect of treatment. The placement of the braces is a technically detailed procedure. When done properly, the final orthodontic result is achieved easier and faster. Assistants do not have the training or license to position the braces on the teeth; therefore Dr. Backus does position all brackets herself.
Once the molars have fully erupted, brackets are placed. Aligning the second molars is a time consuming procedure and will increase the cost of materials. Aligning the twelve-year molars is imperative to achieving a healthy, properly functioning bite.
During treatment there are changes that may occur and go unnoticed without a radiograph. A panorex is a detailed x-ray that is taken to visualize these changes. At our practice we routinely take these pictures every 8-12 months to check for signs of root resorption, monitor root positioning, and evaluate the supporting bone around the teeth.
Orthodontic fees and philosophies may vary widely amongst offices, and it is important for you to be comfortable with both. It is vital that you look beyond fees and be satisfied with the quality of care you will receive. Many times a treatment fee is quoted at an orthodontic office for the treatment only, and may not include records or retainers. This gives an incorrect perception of your fee. Beware of additional fees that may be charged for time over and above the estimated treatment period. We feel very strongly about honesty with our patients. We want you to know up front what your entire fee includes so there are no surprises at the end. Our fee is all-inclusive which consists of records, appliances for the estimated treatment time, retainers, and the retention period.
There is truly a difference in orthodontics!
Customized Systems For Our Patients
OrthoFi Online Services: When it comes to choosing the right provider for orthodontic treatment, there is a lot to consider – from the doctor’s experience to the technologies they use to the way they make you feel. With our partner OrthoFi, we believe you should never have to choose between the best provider and a payment you can afford. With OrthoFi, the power is in your hands – you design a payment plan that fits your budget. It’s easy.
We will work with you to create a payment plan that fits your budget, and you will know what to expect before beginning treatment.
With the simple click of a mouse (www.orthofi.com), our secure online service allows you to:
- Check your payment history and see current charges
- Print out flex spending reimbursement and tax receipts
- Submit new insurance information
Weave: We know your time is valuable, that is why we offer two-way texting in our office. You can text our landline directly. We utilize a HIPAA complement system so that all your information stays safe. Whether you are needing to schedule an appointment, have a question regarding insurance or simply just want to say “Hi”—one of our team members will text you back and ensure that all of your questions are answered.